Wednesday, May 19, 2010

Kepner - Tregoe

I've been out of the office since Monday for a 3-day workshop on problem solving and decision making and it has been a welcome break from work. While I did appreciate what the speaker imparted through the workshop, I also found it difficult to absorb. Nevertheless, I tried hard to take in everything he had to say as I was told that there will be a revalida in a month's time to show management that I can now apply what I've learned for the betterment of the company. Needless to say, I've been going home with a headache each day.

Below is a general schematic of what was discussed. I found it on the net surfing about KT.

I actually want to pass on what we discussed these past few days to my department. Content-wise, I don't think there was anything new. For me, it was more of a thinking process that makes sure that all relevant details are considered. It's a way of training your brain not to jump to conclusions, to document how you came up with a conclusion so others can follow your thinking process. Then again, I found it difficult to absorb. If I try to pass it on in my current state, it might be a grave injustice to Kepner, Tregoe and the people I pass it to.

For now, there is a lot to do. I go back to a job I've been away from for three days. I have to catch up on the where I left off with the projects I handle. I have to go through 3 days worth of emails, which is lot considering that I got a warning that my mailbox is closed due to the sheer number. But even after all that, I go back to work with a sense of optimism that I can still do a lot to make things better at work. It's amazing how taking a break from what you normally do can make one see things differently. And with my head still fresh with new things to try out, my work became interesting once again.